Q: What differentiates Haloral’s teeth-whitening device from other whitening products?
A: Haloral’s teeth whitening device uses PAP+ formula, a safer and gentler alternative to peroxide. This technology oxidizes tooth stains without releasing free radicals, ensuring effective whitening without sensitivity or enamel damage. Additionally, Haloral features high-intensity blue and red LED lights for enhanced results.
Q: Is Haloral safe for people with sensitive teeth?
A: Yes, Haloral is designed for sensitive teeth. Our PAP+ formula is gentle, with 98% of users reporting no discomfort. The device is safe for enamel, caps, crowns, and veneers, making it suitable for various dental conditions. If you have concerns, consult your dentist before use for personalized advice.
Q: Are Haloral LED Whiteners safe and effective for dental work?
A: Yes, Haloral LED Whiteners are safe to use on dental work such as fillings, crowns, and veneers. They can help lift daily surface stains from these materials, but they won’t change the original shade of the dental work. The whitening kits are specifically designed to whiten natural enamel.
Q: How long will it take to see results?
A: Most users start seeing noticeable results after 3-5 treatments. For best results, we recommend using the device daily, which can whiten teeth by up to 10 shades in 7 days.
Q: How does the PAP+ formula work?
A: The PAP+ formula works by oxidizing stains on both the internal and external layers of the teeth without releasing harmful molecules known as free radicals. This ensures that your teeth are whitened without any damage to the enamel, providing a safe and effective whitening experience.
Q: How do I clean the mouthpiece?
A: The mouth tray of Halo Pro is water-resistant, but the main device is not. When cleaning, carefully hold the device and rinse the mouth tray under running water. Halo Lite features whole-body IP67 waterproofing, allowing you to rinse the entire device under water without worry.
Q: What should I do if there's too much saliva during whitening?
A: It’s completely normal for saliva to build up during the whitening process. To reduce excess saliva, try lying down and gently holding the mouthpiece in place rather than biting down too firmly. If saliva buildup occurs, simply remove the mouthpiece and spit. And don’t worry—if you swallow a bit of saliva mixed with the PAP+ whitening gel, it’s completely safe.
Q: What if I experience any sensitivity or discomfort after use?
A: Haloral is designed to minimize the risk of sensitivity, but if you experience any discomfort, we recommend reducing the frequency of use or consulting your dentist. Our PAP+ formula is gentle, but individual reactions may vary.
Q: How long should I use Halo Pro with PAP+ gel for optimal results?
A: For optimal results, it is recommended to use the device once per day. Each session is programmed to automatically shut off after 16 minutes. You may adjust the frequency of usage according to your personal needs.
Q: What are the ingredients for the Halo PAP+ Whitening Pen?
Q: Can I use the Halo Pen on its own for teeth whitening?
A: Yes, you can use the Halo Pen on its own for a convenient whitening experience. Want even better results? Speed up your whitening with the Halo Pro LED Kit for your brightest smile ever!
Q: How do I use the Halo Whitening Pen on its own?
A: Before use, brush and dry your teeth. Twist the Halo Pen until the PAP+ gel appears, then apply it evenly on the surface of your teeth. Smile for 30 seconds to let it dry, and leave the gel on for about 30 minutes for optimal results. Afterward, rinse your mouth thoroughly before eating or drinking. For best results, use 1-2 times per day.
Q: What is the shelf life of the Halo PAP+ Whitening Pen?
A: The shelf life is two years. For best results, store in a cool, dry place and use within 2 months after opening.
Q: Can I still use LED Therapy Devices if I recently had aesthetic surgery?
A: We recommend waiting 3 - 4 weeks after your latest aesthetic treatment before using Haloral on treated areas for best results. We also recommend consulting with your aesthetician to ensure your filler is fully settled before using the device.
Q: How does LED light therapies improve my skin?
A: LED light therapy uses specific wavelengths to target various skin concerns. For example, red light promotes collagen production, reducing fine lines and improving skin elasticity, while blue light helps to combat acne by killing bacteria. LED treatment is non-invasive while it enhances skin texture and tone over time.
Q: What is EMS microcurrent, and how does it benefit my skin?
A: EMS (Electrical Muscle Stimulation) microcurrent technology stimulates facial muscles, promoting firmness and lifting the skin. It mimics the body's natural electrical currents, helping to tone muscles, reduce sagging, and improve facial contours for a more youthful appearance.
Q: Are Haloral's beauty devices suitable for all skin types?
A: Yes! Haloral's beauty devices are safe for all skin types. Featuring gentle, non-invasive, UV-free LED light therapy, and customizable settings for EMS microcurrent and thermal treatment, they are designed to fit into any skincare routine. For the best experience, start with the lowest settings and gradually increase as your skin adjusts.
Q: What is the recommended frequency for use and are there any special instructions?
A: Please refer to the FAQs section on each product's page for specific usage guidelines and instructions.
General Questions
Q: What should I do if my device stops working?
A: First, check the battery and charging connections to ensure the device is fully charged. If the issue persists, please contact our customer support at support@haloral.com for further assistance.
Q: Who are your devices and products NOT recommended for?
A: Our devices and products are not recommended for individuals under 16 years old, those who are pregnant or breastfeeding, or anyone allergic to the ingredients. If you have any existing dental, oral, or skin-related issues, please consult a doctor before use.
Q: Are there any import duties or taxes I need to pay?
A: Local taxes and import duties may apply and are not included in the product price. The buyer is responsible for these charges. Check with your country's customs office if you are unsure.
Q: How can I contact customer support?
A: You can reach our customer support team at support@haloral.com for any inquiries or issues related to your order.
Shipping & Delivery
Q: What are the shipping times for different regions?
- North America: 7-12 business days
- South America: 9-15 business days
- Europe: 7-15 business days
- Oceania: 7-12 business days
- Asia: 7-10 business days
Q: How will my delivery be shipped?
A: We use various delivery methods based on your region, including DHL, USPS, UPS, and FedEx.
Q: How can I track my order?
A: You will receive a Shipment Confirmation email with your tracking number. The tracking number should be active within 72 hours of receipt. If you do not receive an update within 5 business days, please contact our Customer Service team at support@haloral.com.
Q: What should I do if my order arrives broken or defective?
A: If you receive a damaged item, please record a video as evidence and send it to our customer service team at support@haloral.com. We will promptly arrange a free replacement shipment. For more details, please refer to the "Defective Product" section in our Return & Refund policy.
Q: What if my order is lost or stolen?
A: Haloral is not responsible for lost or stolen items confirmed as delivered by the courier.
Q: How do I change or cancel my order?
A: Unfortunately, we cannot modify shipments once the product is on its way. However, you can cancel an order within 60 minutes of placing it and then reorder with the correct details. For more information, please refer to the "Order Cancellation" section in our Return & Refund policy.
Any Other Concerns?
Choosing a selection results in a full page refresh.